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Return-Path: <> Delivered-To: noreply@mipinternational.com Received: from d73.irishr.com by d73.irishr.com with LMTP id EN9MHQsH5WfpDS8AQbziMg (envelope-from <>) for <noreply@mipinternational.com>; Thu, 27 Mar 2025 16:06:35 +0800 Return-path: <> Envelope-to: noreply@mipinternational.com Delivery-date: Thu, 27 Mar 2025 16:06:35 +0800 Received: from za-smtp-delivery-224.mimecast.co.za ([41.74.201.224]:33557) by d73.irishr.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98.1) id 1txiFz-0000000Cw96-1sI1 for noreply@mipinternational.com; Thu, 27 Mar 2025 16:06:35 +0800 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sterlingwealth.co.za; s=mimecast20220114; t=1743062747; h=from:from:reply-to:subject:subject:date:date:message-id:message-id: to:to:cc:mime-version:mime-version:content-type:content-type: in-reply-to:in-reply-to:references:references; bh=jXc281a0RGHKTcVjfgm3BFTWdzh22VUMxkw4yQ4PEOc=; b=BY6E3To6s/4r1/8UHS8SShET7xLbL10TvTr6Y7hMCJValOEJrN5HzuPyByhEgB8SKJMamz zGAOHPPp0xsGW9lElpp6M8H+km6BgZG6ISyceDBzUQH5efOrGS4Auc0zW69P4j1XOKOtY7 i3PXIKA+tCv/rbZ8geDm7TBfW8eyAGk= Received: from EUR02-DB5-obe.outbound.protection.outlook.com (mail-db5eur02lp2106.outbound.protection.outlook.com [104.47.11.106]) by relay.mimecast.com with ESMTP with STARTTLS (version=TLSv1.3, cipher=TLS_AES_256_GCM_SHA384) id za-mta-57-2OVSEctDODyO1soAxTRZBg-1; 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report-type=delivery-status; boundary="afb164ae-f2bb-40d5-9efe-268547f53116" Content-Language: en-US X-Spam-Status: No, score=-0.1 X-Spam-Score: 0 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "d73.irishr.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to james@sterlingwealth.co.za couldn't be delivered. james wasn't found [...] Content analysis details: (-0.1 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 RCVD_IN_ZEN_BLOCKED_OPENDNS RBL: ADMINISTRATOR NOTICE: The query to zen.spamhaus.org was blocked due to usage of an open resolver. See https://www.spamhaus.org/returnc/pub/ [41.74.201.224 listed in zen.spamhaus.org] 0.0 URIBL_DBL_BLOCKED_OPENDNS ADMINISTRATOR NOTICE: The query to dbl.spamhaus.org was blocked due to usage of an open resolver. See https://www.spamhaus.org/returnc/pub/ [URI: d73.irishr.com] [URI: pr3pr01mb6348.eurprd01.prod.exchangelabs.com] [URI: relay.mimecast.com] [URI: za-smtp-inbound-delivery-1.mimecast.co.za] [URI: mipinternational.com] [URI: db8pr06ca0039.outlook.office365.com] [URI: sterlingwealth.co.za] 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [41.74.201.224 listed in bl.score.senderscore.com] 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [41.74.201.224 listed in sa-accredit.habeas.com] 0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [41.74.201.224 listed in sa-trusted.bondedsender.org] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.0 HTML_MESSAGE BODY: HTML included in message X-Spam-Flag: NO --afb164ae-f2bb-40d5-9efe-268547f53116 Content-Type: multipart/alternative; differences=Content-Type; boundary="c75c5af3-2bba-480e-8446-413764756363" --c75c5af3-2bba-480e-8446-413764756363 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to james@sterlingwealth.co.za couldn't be delivered. james wasn't found at sterlingwealth.co.za. noreply Office 365 james Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365<https://go.microsoft.com/fwlink/?LinkId=3D532= 972>, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlin= k/?LinkId=3D525921>. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365<https://go.microsoft.com= /fwlink/?LinkId=3D532972>. Original Message Details Created Date: 3/27/2025 7:22:26 AM Sender Address: noreply@mipinternational.com Recipient Address: james@sterlingwealth.co.za Subject: Qaurhjaloe \| General Application Error Details Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient james@sterling= wealth.co.za not found by SMTP address lookup Message rejected by: PR3PR01MB6348.eurprd01.prod.exchangelabs.com Notification Details Sent by: PR3PR01MB6348.eurprd01.prod.exchangelabs.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 3/27/2025 7:22:26 AM d73.irishr.com d73.irishr.com esmtpsa (TLS1.3) tls TLS_AE= S_256_GCM_SHA384 (Exim 4.98.1) (envelope-from <noreply@mipinternational.com= >) * 2 3/27/2025 8:05:30 AM d73.irishr.com relay.mimecast.com STARTTLS (version= =3DTLSv1.3, cipher=3DTLS_AES_256_GCM_SHA384) 43 min, 4 sec 3 3/27/2025 8:05:37 AM za-smtp-inbound-delivery-1.mimecast.co.za DB1PEPF0003= 9234.mail.protection.outlook.com Microsoft SMTP Server (version=3DTLS1_= 3, cipher=3DTLS_AES_256_GCM_SHA384) 7 sec 4 3/27/2025 8:05:38 AM DB1PEPF00039234.eurprd03.prod.outlook.com DB8PR06CA00= 39.outlook.office365.com Microsoft SMTP Server (version=3DTLS1_3, ciphe= r=3DTLS_AES_256_GCM_SHA384) 1 sec 5 3/27/2025 8:05:39 AM DB8PR06CA0039.eurprd06.prod.outlook.com PR3PR01MB6348.eurpr= d01.prod.exchangelabs.com Microsoft SMTP Server (version=3DTLS1_2, ciphe= r=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec Original Message Headers ARC-Seal: i=3D2; 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Thu, 27 Mar 2025 15:22:26 +0800 From: "MIP International Manpower Services Inc." <noreply@mipinternational.com> To: vDKlDFJBJiaP <james@sterlingwealth.co.za> Subject: Qaurhjaloe \| General Application Message-ID: <4b984505c451a815231372340b4dc689@mipinternational.com> MIME-Version: 1.0 Date: Thu, 27 Mar 2025 15:22:26 +0800 X-AntiAbuse: This header was added to track abuse, please include it with a= ny abuse report X-AntiAbuse: Primary Hostname - d73.irishr.com X-AntiAbuse: Original Domain - sterlingwealth.co.za X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - mipinternational.com X-Get-Message-Sender-Via: d73.irishr.com: authenticated_id: noreply@mipinte= rnational.com X-Authenticated-Sender: d73.irishr.com: noreply@mipinternational.com X-Source: X-Source-Args: X-Source-Dir: X-Mimecast-Spam-Score: 0 X-Mimecast-MFC-PROC-ID: hANr0HoiO_OCRS89uJ1WoujuhSxkn1VuxDJAFRqXSFI_1743062= 727 Content-Type: text/html; charset=3Dutf-8 Content-Transfer-Encoding: quoted-printable Return-Path: noreply@mipinternational.com X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 3c7f8ef4-c7e6-45fe-8e01-777a372c6a4d:0 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: DB1PEPF00039234:EE_\|PR3PR01MB6348:EE_ X-MS-Office365-Filtering-Correlation-Id: 4b13ca09-cef7-4874-be13-08dd6d0629= 11 Disclaimer The information contained in this communication from the sender is confiden= tial. It is intended solely for use by the recipient and others authorized = to receive it. If you are not the recipient, you are hereby notified that a= ny disclosure, copying, distribution or taking action in relation of the co= ntents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and may have been auto= matically archived by Mimecast, a leader in email security and cyber resili= ence. Mimecast integrates email defenses with brand protection, security aw= areness training, web security, compliance and other essential capabilities= . Mimecast helps protect large and small organizations from malicious activ= ity, human error and technology failure; and to lead the movement toward bu= ilding a more resilient world. To find out more, visit our website. --c75c5af3-2bba-480e-8446-413764756363 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <html><head> <title> DSN </title> <style type=3D"text/css">.style1 {font-family: "Times New Roman";}</style= ></head><body style=3D" background-color: white; "> <table style=3D" background-color: white; max-width: 548= px; color: black; border-spacing: 0px 0px; padding-= top: 0px; padding-bottom: 0px; border-collapse: collapse; = " width=3D"548" cellspacing=3D"0" cellpadding=3D"0"> <tbody> <tr> <td style=3D" text-align: left; padding-bottom: 20p= x; "> <img height=3D"28" width=3D"126" style=3D" max-width: 10= 0%; " src=3D"https://products.office.com/en-us/CMSImages/Office365Logo= _Orange.png?version=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470" /> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; font-size: 16px; padding-bottom: 10px; -ms= -text-size-adjust: 100%; text-align: left; ">Your message to <s= pan style=3D" color: #0072c6; ">james@sterlingwealth.co.za</spa= n> couldn't be delivered.<br /></td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; font-size: 24px; padding-top: 0px; paddin= g-bottom: 20px; text-align: center; -ms-text-size-adjust: 1= 00%; "> <span style=3D" color: #0072c6; ">james</span> wasn= 't found at <span style=3D" color: #0072c6; ">sterlingwealth.co= .za</span>.<br /></td> </tr> <tr> <td style=3D" padding-bottom: 15px; padding-left: = 0px; padding-right: 0px; border-spacing: 0px 0px; "> <table style=3D" max-width: 548px; font-weight: = 600; border-spacing: 0px 0px; padding-top: 0px; padd= ing-bottom: 0px; border-collapse: collapse; "> <tbody> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; font-size: 15px; font-weight: 600; t= ext-align: left; width: 181px; -ms-text-size-adjust: 100%; = vertical-align: bottom; "> <font color=3D"#ffffff"> <span style=3D"color:#000000">noreply</span> </font> </td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; font-size: 15px; font-weight: 600; t= ext-align: center; width: 186px; -ms-text-size-adjust: 100%; = vertical-align: bottom; "> <font color=3D"#ffffff"> <span style=3D"color:#000000">Office 365</span> </font> </td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 15= px; font-weight: 600; text-align: right; width: 181p= x; vertical-align: bottom; "> <font color=3D"#ffffff"> <span style=3D"color:#000000">james</span> </font> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; text-align: left; padding-top: 0px= ; padding-bottom: 0px; vertical-align: middle; width: = 181px; "> <font color=3D"#ffffff"> <span style=3D" color: #c00000; "> <b>Action Required</b> </span> </font> </td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; text-align: center; padding-top: 0= px; padding-bottom: 0px; vertical-align: middle; width= : 186px; " /> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; text-align: right; padding-top: 0p= x; padding-bottom: 0px; vertical-align: middle; width:= 181px; "> <font color=3D"#ffffff"> <span style=3D"color:#000000">Recipient</span> </font> </td> </tr> <tr> <td colspan=3D"3" style=3D" padding-top:0; = padding-bottom:0; padding-left:0; padding-right:0 "> <table cellspacing=3D"0" cellpadding=3D"0" style=3D" = border-spacing: 0px 0px; padding-top: 0px; padding-botto= m: 0px; padding-left: 0px; padding-right: 0px; border-= collapse: collapse; "> <tbody> <tr height=3D"10"> <td width=3D"180" height=3D"10" bgcolor=3D"#c0000= 0" style=3D" width: 180px; line-height: 10px; height: = 10px; font-size: 6px; padding-top: 0; padding-bottom: = 0; padding-left: 0; padding-right: 0; "><!--[if gte mso = 15]> <![endif]--></td> <td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"= style=3D" width: 4px; line-height: 10px; height: 10px= ; font-size: 6px; padding-top: 0; padding-bottom: 0; = padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=  <![endif]--></td> <td width=3D"180" height=3D"10" bgcolor=3D"#ccccc= c" style=3D" width: 180px; line-height: 10px; height: = 10px; font-size: 6px; padding-top: 0; padding-bottom: = 0; padding-left: 0; padding-right: 0; "><!--[if gte mso = 15]> <![endif]--></td> <td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"= style=3D" width: 4px; line-height: 10px; height: 10px= ; font-size: 6px; padding-top: 0; padding-bottom: 0; = padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=  <![endif]--></td> <td width=3D"180" height=3D"10" bgcolor=3D"#ccccc= c" style=3D" width: 180px; line-height: 10px; height: = 10px; font-size: 6px; padding-top: 0; padding-bottom: = 0; padding-left: 0; padding-right: 0; "><!--[if gte mso = 15]> <![endif]--></td> </tr> </tbody> </table> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; text-align: left; width: 181px; line-height: 20px; = font-weight: 400; padding-top: 0px; padding-left: 0px; = padding-right: 0px; padding-bottom: 0px; "> <font color=3D"#ffffff"> <span style=3D" color: #c00000; ">Unknown= To address</span> </font> </td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; text-align: center; width: 186px; line-height: 20px;= font-weight: 400; padding-top: 0px; padding-left: 0px= ; padding-right: 0px; padding-bottom: 0px; " /> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; text-align: right; width: 181px; line-height: 20px; = font-weight: 400; padding-top: 0px; padding-left: 0px;= padding-right: 0px; padding-bottom: 0px; " /> </tr> </tbody> </table> </td> </tr> <tr> <td style=3D" width: 100%; padding-top: 0px; = padding-right: 10px; padding-left: 10px; "> <br /> <table style=3D" width: 100%; padding-right: 0px;= padding-left: 0px; padding-top: 0px; padding-bottom: = 0px; background-color: #f2f5fa; margin-left: 0px; "> <tbody> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 21px= ; font-weight: 500; background-color: #f2f5fa; padding= -top: 0px; padding-bottom: 0px; padding-left: 10px; pa= dding-right: 10px; ">How to Fix It</td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16px= ; font-weight: 400; padding-top: 0px; padding-bottom: = 6px; padding-left: 10px; padding-right: 10px; backgrou= nd-color: #f2f5fa; ">The address may be misspelled or may not exist. T= ry one or more of the following:</td> </tr> <tr> <td style=3D" padding-top: 0px; padding-b= ottom: 0px; padding-left: 0px; padding-right: 0px; b= order-spacing: 0px 0px; "> <ul style=3D" font-family: 'Segoe UI', Frutiger,= Arial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16= px; font-weight: 400; margin-left: 40px; margin-bottom= : 5px; background-color: #f2f5fa; padding-top: 0px; pa= dding-bottom: 0px; padding-left: 6px; padding-right: 6px; = "> <li>Send the message again following these steps: In = Outlook, open this non-delivery report (NDR) and choose <b>Send Again</b> f= rom the Report ribbon. In Outlook on the web, select this NDR, then select = the link "<b>To send this message again, click here.</b>" Then delete and r= etype the entire recipient address. If prompted with an Auto-Complete List = suggestion don't select it. After typing the complete address, click <b>Sen= d</b>.</li> <li>Contact the recipient (by phone, for example) to = check that the address exists and is correct.</li> <li>The recipient may have set up email forwarding to= an incorrect address. Ask them to check that any forwarding they've set up= is working correctly.</li> <li>Clear the recipient Auto-Complete List in Outlook= or Outlook on the web by following the steps in this article: <a href=3D"h= ttps://go.microsoft.com/fwlink/?LinkId=3D532972">Fix email delivery issues = for error code 5.1.10 in Office 365</a>, and then send the message again. R= etype the entire recipient address before selecting <b>Send</b>.</li> </ul> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16px= ; font-weight: 400; padding-top: 0px; padding-bottom: = 6px; padding-left: 10px; padding-right: 10px; backgrou= nd-color: #f2f5fa; ">If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the <b>More Info for = Email Admins</b> section below.</td> </tr> </tbody> </table> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; = font-weight: 400; padding-top: 10px; padding-bottom: 0px; = padding-bottom: 4px; "> <br /> <em>Was this helpful? <a href=3D"https://go.microsoft.com/fwlin= k/?LinkId=3D525921">Send feedback to Microsoft</a>.</em> </td> </tr> <tr> <td style=3D" -ms-text-size-adjust: 100%; font-size= : 0px; line-height: 0px; padding-top: 0px; padding-bot= tom: 0px; "> <hr /> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 21px; = font-weight: 500; "> <br />More Info for Email Admins</td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; "= > <em>Status code: 550 5.1.10</em> <br /> <br />This error occurs because the sender sent a message to an= email address hosted by Office 365 but the address is incorrect or doesn't= exist at the destination domain. The error is reported by the recipient do= main's email server, but most often it must be fixed by the person who sent= the message. If the steps in the <b>How to Fix It</b> section above don't = fix the problem, and you're the email admin for the recipient, try one or m= ore of the following:<br /><br /><b>The email address exists and is correct= </b> - Confirm that the recipient address exists, is correct, and is accept= ing messages.<br /><br /><b>Synchronize your directories</b> - If you have = a hybrid environment and are using directory synchronization make sure the = recipient's email address is synced correctly in both Office 365 and in you= r on-premises directory.<br /><br /><b>Errant forwarding rule</b> - Check f= or forwarding rules that aren't behaving as expected. Forwarding can be set= up by an admin via mail flow rules or mailbox forwarding address settings,= or by the recipient via the Inbox Rules feature.<br /><br /><b>Recipient h= as a valid license</b> - Make sure the recipient has an Office 365 license = assigned to them. The recipient's email admin can use the Office 365 admin = center to assign a license (Users > Active Users > select the recipie= nt > Assigned License > Edit).<br /><br /><b>Mail flow settings and M= X records are not correct</b> - Misconfigured mail flow or MX record settin= gs can cause this error. Check your Office 365 mail flow settings to make s= ure your domain and any mail flow connectors are set up correctly. Also, wo= rk with your domain registrar to make sure the MX records for your domain a= re configured correctly.<br /><br />For more information and additional tip= s to fix this issue, see <a href=3D"https://go.microsoft.com/fwlink/?LinkId= =3D532972">Fix email delivery issues for error code 5.1.10 in Office 365</a= >.<br /><br /></td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; = font-weight: 500; ">Original Message Details</td> </tr> <tr> <td style=3D" font-size: 14px; line-height: 20px; = font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text= -size-adjust: 100%; font-weight: 500; "> <table style=3D" width: 100%; border-collapse: co= llapse; margin-left: 10px; "> <tbody> <tr> <td valign=3D"top" style=3D" font-family: 'Segoe U= I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si= ze-adjust: 100%; white-space: nowrap; font-weight: 500; = width: 140px; ">Created Date:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; ">3/27/2025 7:22:26 AM</td> </tr> <tr> <td valign=3D"top" style=3D" font-family: 'Segoe U= I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si= ze-adjust: 100%; white-space: nowrap; font-weight: 500; = width: 140px; ">Sender Address:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; ">noreply@mipinternational.com</td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%= ; white-space: nowrap; font-weight: 500; width: 140px;= ">Recipient Address:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; ">james@sterlingwealth.co.za</td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%= ; white-space: nowrap; font-weight: 500; width: 140px;= ">Subject:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; ">Qaurhjaloe \| General Application</td> </tr> </tbody> </table> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; = font-weight: 500; "> <br />Error Details</td> </tr> <tr> <td style=3D" font-size: 14px; line-height: 20px; = font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text= -size-adjust: 100%; font-weight: 500; "> <table style=3D" width: 100%; border-collapse: co= llapse; margin-left: 10px; "> <tbody> <tr> <td valign=3D"top" style=3D" font-family: 'Segoe U= I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si= ze-adjust: 100%; white-space: nowrap; font-weight: 500; = width: 140px; ">Error:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; "> <em>550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipien= t james@sterlingwealth.co.za not found by SMTP address lookup</em> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%= ; white-space: nowrap; font-weight: 500; width: 140px;= ">Message rejected by:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; ">PR3PR01MB6348.eurprd01.prod.exchangelabs.= com</td> </tr> </tbody> </table> </td> </tr> <tr> <td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa= ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; = font-weight: 500; "> <br />Notification Details</td> </tr> <tr> <td style=3D" font-size: 14px; line-height: 20px; = font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text= -size-adjust: 100%; font-weight: 500; "> <table style=3D" width: 100%; border-collapse: co= llapse; margin-left: 10px; "> <tbody> <tr> <td valign=3D"top" style=3D" font-family: 'Segoe U= I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si= ze-adjust: 100%; white-space: nowrap; font-weight: 500; = width: 140px; ">Sent by:</td> <td style=3D" font-family: 'Segoe UI', Frutiger, A= rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px= ; font-weight: 400; "> <em>PR3PR01MB6348.eurprd01.prod.exchangelabs.com</em> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <br /> <table style=3D"width: 880px;" cellspacing=3D"0"> <tr> <td colspan=3D"6" style=3D" padding-top: 4px; border-= bottom: 1px solid #999999; padding-bottom: 4px; line-height: = 120%; font-size: 17px; font-family: 'Segoe UI', Frutiger, Ari= al, sans-serif; -ms-text-size-adjust: 100%; font-weight: 500;= ">Message Hops</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; ">HO= P</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; wi= dth: 80px; ">TIME (UTC)</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; ">FR= OM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; ">TO= </td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; ">WI= TH</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p= x solid #999999; white-space: nowrap; padding: 8px; ">RE= LAY TIME</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: center; ">1</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; width: 80px; ">3/27/2025<br />7:22= :26 AM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">d73.irishr.com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">d73.irishr.com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">esmtpsa (TLS1.3) tls TLS_AES_256_GCM_S= HA384=09(Exim 4.98.1)=09(envelope-from <noreply@mipinternational.com>= )</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">*</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: center; ">2</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; width: 80px; ">3/27/2025<br />8:05= :30 AM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">d73.irishr.com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">relay.mimecast.com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">STARTTLS (version=3DTLSv1.3, cipher=3DT= LS_AES_256_GCM_SHA384)</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">43 min, 4 sec</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: center; ">3</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; width: 80px; ">3/27/2025<br />8:05= :37 AM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">za-smtp-inbound-delivery-1.mimecast.co.= za</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">DB1PEPF00039234.mail.protection.outlook= .com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_3= , cipher=3DTLS_AES_256_GCM_SHA384)</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">7 sec</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: center; ">4</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; width: 80px; ">3/27/2025<br />8:05= :38 AM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">DB1PEPF00039234.eurprd03.prod.outlook.c= om</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">DB8PR06CA0039.outlook.office365.com</td= > <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_3= , cipher=3DTLS_AES_256_GCM_SHA384)</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">1 sec</td> </tr> <tr> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: center; ">5</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; width: 80px; ">3/27/2025<br />8:05= :39 AM</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">DB8PR06CA0039.eurprd06.prod.outlook.com= </td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">PR3PR01MB6348.eurprd01.prod.exchangelab= s.com</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_2= , cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)</td> <td style=3D" font-size: 12px; font-family: 'Segoe UI= ', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f= ont-weight: 500; border-bottom: 1px solid #999999; padding: 8= px; text-align: left; ">1 sec</td> </tr> </table> <p style=3D" font-family: 'Segoe UI', Frutiger, Arial, sans-seri= f; -ms-text-size-adjust: 100%; font-size: 17px; font-w= eight: 500; padding-top: 4px; padding-bottom: 0; margi= n-top: 19px; margin-bottom: 5px; ">Original Message Headers</p> <pre style=3D" color: gray; white-space: pre; padd= ing-top: 0; margin-top: 5px; ">ARC-Seal: i=3D2; a=3Drsa-sha256;= s=3Darcselector10001; d=3Dmicrosoft.com; cv=3Dpass; b=3Dwu3350C6ROtKePGIE4D4OBlbTqQCcoKvziGoxYdedANmoVJCB/ft0LKumdLPE57In+maGr= mV7SrjSQGT2vP5Zry7u5D+CSrrQ8clLqJHhgzY8+cVg9cbzNxLnniR8Rklv//SQudcdFlR7ivEs= 02X9RaA0BXplT1G7vNyNJYey9pi9vBxFGs3mGR0nyZw2k9bnHkwiHDkKIOC1oLWtngwvC/SIE+Q= XXlh0eXDsG1lebVd5jZqs51bpwiqYHAgPUrVYto4HHiPYfhuHShlDLyNi0HLLTDDthw0KcIa8ZA= nuZETv3/QhBEot4xXL4BnVCEfAOs576Ssstz1TFUb11ENDA=3D=3D ARC-Message-Signature: i=3D2; a=3Drsa-sha256; c=3Drelaxed/relaxed; d=3Dmicr= osoft.com; s=3Darcselector10001; h=3DFrom:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-A= ntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Ex= change-AntiSpam-MessageData-1; bh=3D2OgGYfp6JcqouuM5PtOAlg0qe9Inks5TotGHMZHSWCw=3D; b=3Dub/ZdRu4huXv7xQt8iaThbSX93jObZGlZAtuhP73TsKiOSCpbODXZWA6Cxm6FAb4e7msc0= 2lefzefPAfawnT1yml7Jyf5BugDNeldzSt3+arFTm2e6NTg+FJlIEZra1HBccZ44Z6HfkJ7xRut= 5QouQZiuRaLMN4MwDlMi8CfPtv1xXjjyb7So0TW7ZlakQ0wy5v+hPl9fRINGdxkmnwouiu3GXo3= itvQRr1qWYCb7b5ks2qROm7EidcEumoOodOOPBA94GmTKyOzxB2VvzWlWzYwHZh3rNldlH6IVV3= 1XsOqALBGX377HV3ds/K2ndEIItBqmgrW0p35tGlR+/VQHw=3D=3D ARC-Authentication-Results: i=3D2; mx.microsoft.com 1; spf=3Dsoftfail (send= er ip is 41.74.193.103) smtp.rcpttodomain=3Dsterlingwealth.co.za smtp.mailfrom=3Dmipinternational.com; dmarc=3Dnone action=3Dnone header.from=3Dmipinternational.com; dkim=3Dfail (signature did not verify) header.d=3Dmipinternational.com; arc=3Dpass (0 oda=3D0 ltdi=3D0 93) Received: from DB8PR06CA0039.eurprd06.prod.outlook.com (2603:10a6:10:120::1= 3) by PR3PR01MB6348.eurprd01.prod.exchangelabs.com (2603:10a6:102:3f::21) wit= h Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8583.27; Thu, 27 = Mar 2025 08:05:39 +0000 Received: from DB1PEPF00039234.eurprd03.prod.outlook.com (2603:10a6:10:120:cafe::9b) by DB8PR06CA0039.outlook.office365.com (2603:10a6:10:120::13) with Microsoft SMTP Server (version=3DTLS1_3, cipher=3DTLS_AES_256_GCM_SHA384) id 15.20.8534.42 via Frontend Transport; = Thu, 27 Mar 2025 08:05:38 +0000 Authentication-Results: spf=3Dsoftfail (sender IP is 41.74.193.103) smtp.mailfrom=3Dmipinternational.com; dkim=3Dfail (signature did not verif= y) header.d=3Dmipinternational.com;dmarc=3Dnone action=3Dnone header.from=3Dmipinternational.com; Received-SPF: SoftFail (protection.outlook.com: domain of transitioning mipinternational.com discourages use of 41.74.193.103 as permitted sender) Received: from za-smtp-inbound-delivery-1.mimecast.co.za (41.74.193.103) by DB1PEPF00039234.mail.protection.outlook.com (10.167.8.107) with Microsoft SMTP Server (version=3DTLS1_3, cipher=3DTLS_AES_256_GCM_SHA384) id 15.20.8= 534.20 via Frontend Transport; Thu, 27 Mar 2025 08:05:37 +0000 ARC-Message-Signature: i=3D1; 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